Personal Data Protection and Privacy Policy
Website Privacy Policy
When you visit
this website and benefit from the services, we offer on the site, the
terms and conditions of use of the information we collect about you and the
services you request are subject to the terms set forth in this "Privacy
Policy." By visiting this website and requesting to benefit from our
services through the website, you agree to the terms laid down in this
"Privacy Policy."
I.
Purpose of the
policy for protection and processing of personal data
SAYKAR İNŞ. İHR. TURİZM TİC. Ve
SAN INC. (Ramadaplazaistanbul) has been
successfully performing tourism and accommodation activities in Istanbul, one
of the biggest and most beautiful cities in the world, for many years. Pursuant
to these activities, protection of personal data of our customers and prospects
is one of our basic principles, and we declare that we complied fully with
the need to protect these data even before the Law of Personal Data Protection
takes effect. This requirement has been enacted by the Law on the Protection of
Personal Data and we, "Ramada Plaza Istanbul," are committed to
complying with all responsibilities related to this law as well.
II. Scope of the policy for the protection and processing of personal data
and policy amendment
This Policy
issued by our Company has been prepared in accordance with the Law No.
6698 on the Protection of Personal Data (KVKK). The data obtained from you as
per your consent or other requirements for the compliance with laws prescribed
in the Law shall be processed in order to improve the quality of our services
offered to you and to enhance the services and quality policy. Still, some of the
data we obtained are excluded from being personal and anonymized. These data
are the ones that are used for statistical purposes and are not subject to the
implementation of the Law and our Policy. "Ramadaplazaistanbul
Personal Data Protection and Processing Policy" aims to protect the data
of our clients, prospects, employees, and the customers and employees of other
companies working in partnership with us, or other persons, and it contains the
regulations related to them.
Our company is entitled to amend our policy and the regulation provided that
the amendment is in compliance with the Law, and it ensures better protection
of personal data.
III. Basic rules for processing personal data
a) Compliance with the rules of law and good faith: “Ramadaplazaistanbul”
questions the source of the data it collects or receives from other companies
and attaches importance to obtaining them in compliance with the rules of law
and good faith. In this sense, it makes necessary warnings and notices to the
third parties (including agencies and other intermediary institutions) selling
the services offered by "Ramadaplazaistanbul" to protect personal
data.
b) Accuracy and being up to date, where necessary:
"Ramadaplazaistanbul" attaches importance to the fact that all data
contained within the company is accurate, and does not contain false information,
and it updates the data should there is a change, and this is reported to
itself.
c) Being processed for specific, explicit, and legitimate purposes:
"Ramadaplazaistanbul" processes the data in a limited manner only for
the purposes it provides and receives approval during the service. It does not
process, use, or allow to use the data other than business purposes.
d) Being relevant with, limited to and proportionate to the purposes for which
they are processed: "Ramadaplazaistanbul" uses the data only to the
extent they are processed and required by the service)
e) Being retained for the period of time
stipulated by relevant legislation or the purpose for which they are processed:
"Ramadaplazaistanbul" retains the contract data as much as the duration
of the disputes and the requirements of trade and tax law. However, when these
purposes are disappeared, it erases or anonymizes the data.
It is important
to note that these rules are nonetheless effective when
"Ramadaplazaistanbul" collects and processes data, whether in
accordance with the data subject's consent or as per the Law.
You have the
following rights, in accordance with Article 11 of the Law on Personal Data
Protection. An application form has been prepared by
"Ramadaplazaistanbul" for you to facilitate the exercise of your
rights.
The persons
whose personal data are processed have the following rights in relation to
their data by referring to the contact person announced by
"Ramadaplazaistanbul" on our website:
a) To learn
whether his/her personal data are processed or not,
b) To request information if his personal data are processed,
c) To learn the purpose of his data processing and whether this data
is used for intended purposes,
d) To know the third parties to whom his personal data is transferred at home
or abroad,
e) To request the rectification of the incomplete or inaccurate data, if any,
f) To request his personal data to be erased or destroyed under the conditions
laid down in the Law,
g) To request notification of the operations carried out in compliance with
subparagraphs (d) and (e) to third parties to whom his personal data has been
transferred,
h) To object to the processing, exclusively by automatic means, of his personal
data, which leads to an unfavorable consequence for the data subject,
i) To claim compensation in case of suffering loss due to illegal processing of
the personal data. We, the “Ramadaplazaistanbul,”
respect these
rights.
Maximum use of the Principle of the parties’ Control / Parsimony
Principle
According to
this principle, called maximum use of the principle of the parties’ control /
parsimony principle, the data flowing to "Ramadaplazaistanbul" are
processed only as much as necessary in the system. We thus determine which data
we should collect, based on the purpose. Non-required data are not
collected. Other data transferred to our company are likewise transmitted to
company information systems. Redundant information is not saved but erased or
anonymized. These data may be used for statistical purposes. Health data among
the data of special nature are processed only so as to provide better
service to the clients and to protect their health and are stored in the system
with care.
Erasure of personal data
When the
deadlines to respect by the law and the necessity of the completion of the
judicial processes or other requirements are disappeared, these data shall be
erased, destroyed or anonymized by the company, ex officio or upon the request
of the person concerned.
Accuracy and up-to-datedness of data
As a rule, the
data retained within "Ramadaplazaistanbul" are processed upon the
declaration of the concerned persons and in a way that he/she declares.
“Ramadaplazaistanbul” does not have to check the accuracy of the data declared
by the customers who contact with itself, and further this is not
conducted due to legal requirements and our working principles. The declared
data is considered accurate. The principle of accuracy and up-to-datedness of
personal data is adopted by "Ramadaplazaistanbul." Our company
updates the personal data it has processed upon the request of the person
concerned or the requirements by official documents being received. It takes
necessary measures for that.
Confidentiality and data security
Personal data is
confidential, and “Ramadaplazaistanbul” respects this confidentiality. Personal
data can be accessed only by authorized persons within the company. All
necessary technical and administrative measures are taken to protect personal
data collected by “Ramadaplazaistanbul,” and to prevent unauthorized
access, and to prevent our customers and prospects from being victimized. In
this context, we ensure that our software complies with the standards, and we
carefully select the third parties and adhere to the data protection policy within
the company.
IV. Data Processing Purposes
The collecting
and processing of personal data by "Ramadaplazaistanbul" shall be
conducted for the purposes specified in the descriptive text. The data are
collected and processed in order to establish a contract and provide better
service to the clients.
V. Customer, prospective customer and business and solution partners
data
Collection and processing of data for the contractual relationship
If a contractual
relationship is established with our customers and prospective customers,
collected personal data may be used without the customer's consent. However,
this use is made for the purpose of the contract. The data is used for better
performance of the contract and to the extent of the service requirements and
is updated by contacting customers when necessary. Nonetheless, the data that
our prospects (prospective customers) have transmitted us are processed to
provide them with easier and quality service. This data is erased in case of
their request if it does not turn into a contractual relationship.
Business and Solution Partners Data
"Ramadaplazaistanbul"
takes the principle of compliance with the law while sharing data with its both
business and solution partners. We share data with our business and solution
partners in compliance with data privacy commitment and only to the extent that
the sharing is required by the service, and this definitely forces the parties
to take measures to ensure data security.
Data processing for promotional purposes
In accordance
with the Law on Regulation of Electronic Commerce and the Regulation on
Commercial Communications and Commercial Electronic Messages, only electronic
messages may be sent to pre-approved persons for promotional purposes. Explicit
consent of the person to whom the promotion would target is required.
"Ramadaplazaistanbul" complies with the details of the
"approval" determined in accordance with the same legislation. The
approval must cover all commercial electronic messages sent to the recipient's
electronic contact addresses in order to promote your company's goods and
services, to market, to promote its business, or to promote its recognition
with content such as celebrations and wishes. This approval may be obtained in
writing as a physical form or by any means of electronic communication. What is
important is that the buyer has agreed to accept the sending of commercial
electronic messages with a positive statement of will, name and surname and
electronic contact address.
Data processing due to the legal obligation of the company or clearly
prescribed by law
Personal data
may be processed without prior consent for the processing to be clearly stated
in the relevant legislation or for the purpose of fulfilling a legal obligation
set out in the legislation. The type and scope of data processing must be
required for legally permitted data processing activity and must comply with
the relevant legal provisions.
Data processing by the Company
Personal data
can be processed in accordance with the service ends and legitimate purposes of
the company. Still, the data can in no way be used for unlawful services.
Processing personal data of special nature
According to the
law, data of special nature are the personal data relating to the race, ethnic
origin, political opinion, philosophical belief, religion, sect or other
belief, clothing, membership to associations, foundations or trade-unions,
health, sexual life, convictions and security measures, and the biometric and
genetic data. "Ramadaplazaistanbul" also takes adequate measures in
the processing of personal data of special nature, as well as those specified
by the Board.
"Ramadaplazaistanbul" may only
process data of special nature with the approval of the individuals for the
purpose for which they are collected in order to provide better services.
Processed data by automated systems
"Ramadaplazaistanbul"
acts in accordance with the Law on the data processed through automated
systems. Information obtained from these data cannot be used against the person
without his/her explicit consent. However, "Ramadaplazaistanbul" may
take decisions about the persons to whom it would take action by using the data
in its own system.
User information and the internet
In the event
that personal data is collected, processed and used in the websites, other
systems or applications of "Ramadaplazaistanbul," concerned people
are informed about the privacy statement and cookies if necessary. Users are
informed about our applications on web pages. Personal data shall be processed
in accordance with the law.
VI. VI. Data of our employees
Processing of data for business relations
The personal
data of our employees may be processed without approval as far as they are
necessary for business relations and health insurance. Nonetheless,
"Ramadaplazaistanbul" ensures the confidentiality and the protection
of its employees' data.
Processing Due to Legal Obligations
"Ramadaplazaistanbul"
may process the personal data of its employees without further approval for the
purpose of fulfilling a legal obligation stipulated by the legislation or in
the case that the processing is clearly stated in relevant legislation. This is
limited to the obligations arising from the law.
Processing for the favor of the employees
"Ramadaplazaistanbul"
may process personal data without approval for transactions in the interests of
company employees, such as private health insurance.
"Ramadaplazaistanbul" may also process the data of the employees for
the disputes arising from the business relations.
Processing personal data of special nature
According to the
law, data of special nature are the personal data relating to the race, ethnic
origin, political opinion, philosophical belief, religion, sect or other
belief, clothing, membership to associations, foundations or trade-unions,
health, sexual life, convictions and security measures, and the biometric and
genetic data. In the processing of personal data of special nature,
"Ramadaplazaistanbul" also takes adequate measures determined by the
Board as well as gaining the approval of the person concerned. Personal data of
special nature may only be processed in a limited manner, without the consent
of the individual, in the circumstances permitted by the Law. Data of special
nature that are obtained from our employees in order for them to benefit from
insurance and health services are used only for these purposes.
Processed data by automated systems
Data processed
on automated systems, related to the employees may be used in intercorporate
promotions and performance evaluations. Our employees have the right to appeal
against the results, and they do this by following the internal procedures of
the Company. Employees' objections are also finalized within the company.
User information and the internet
In the event of
collecting, processing, and usage of personal data on websites and
in other systems or applications belonging to SAYKAR İNŞ.
İHR. TURİZM TİC. Ve SAN INC. and
"Ramadaplazaistanbul," the persons concerned is notified of the
privacy statement and, if necessary, the cookies. Users are informed about our
applications on web pages. Personal data shall be processed in accordance with
the law.
When you visit
our website, we provide the following information to your attention regarding
the cookies we use/will use on our page.
Google (analytics, double-click)
Cookies Use
Purpose: Measurement Advertising In-site optimization
Cookie Type: Functional and analytics
cookies Commercial cookies
Facebook
Cookies
Use Purpose: Advertising
Cookie Type: Commercial cookies
3rd party companies (Google)
Cookies Use
Purpose: Advertising
Cookie Type: Functional and analytics cookies Commercial cookies
Functional and Analytics
Cookies include
data about remembering your preferences, effective use of the website,
optimizing the site to meet user requests, and how visitors use the site. By
their nature, such cookies may contain personal information, such as username.
Third Party Cookies
SAYKAR İNŞ. İHR. TURİZM TİC.
Ve SAN INC. and "Ramadaplazaistanbul" are working with
internet sites/mobile applications/mobile internet sites, trusted and
notable third-party ad providers. Third-party service providers place
their own cookies in order to serve you with specific ads. Cookies placed
by third parties collect, track, and analyze visitors' surfing information on
their websites.
Commercial cookies
These cookies
serve to increase your user experience by offering a more advanced, customized
portfolio of advertisements and presenting you a similar product/content
that you desire based on your interests and choices. In the session mentioned
above, the retention period of permanent, functional, analytics, and commercial
cookies is about 2 (two) months, and the user can set the period from the
internet browser settings. The process of changing these settings may vary
based on internet browsers.
How do I delete cookies?
Many Internet
browsers are set to automatically accept and use cookies from the initial
installation to your computer. Using help or settings menus of your Internet
browser, you can block cookies or have your browser alert when a cookie is
transferred to your device. You can use your browser's instructions or help
menu screen to learn different ways to manage cookies and get detailed
information about how to change the browser's settings.
Telecommunications and the Internet,
computer, telephone, e-mail, and other applications allocated to employees
within the Company are assigned for business purposes only. The employee
cannot use any of these means allocated by the company for his/her specific
purposes and communication needs. The company may check and audit all data on
these means. The employee undertakes not to hold any data or information other
than the business-related ones on the computer, the phones or other means
allocated to him/her from the moment he/she starts the job.
VII. Transfer of personal data both at home and abroad
Personal data
may be shared with the business and solution partners in order to ensure
the service provided by "Ramadaplazaistanbul."
"Ramadaplazaistanbul" is able to
transfer personal data to the following persons and institutions for specific
purposes: "Ramadaplazaistanbul"s business partners in a limited
manner, in order to ensure the fulfillment of the objectives of the business
partnership,
Suppliers of "Ramadaplazaistanbul", to provide the Company with
the necessary services outsourced from the suppliers for fulfilling its
commercial activities,
The solution partners of "Ramadaplazaistanbul" in a limited manner,
in order to perform commercial activities requiring the participation of our
company's affiliates.
"Ramadaplazaistanbul" is entitled to transfer personal data at home
or abroad in accordance with other conditions stated in the Law and based on the
consent of the person under the conditions laid down by the Board.
VIII. Rights of the person concerned
"Ramadaplazaistanbul"
recognizes that the person has right to be sought his/her consent before
his/her data are processed under the Law and has right to determine the fate of
his data after the processing.
The person
concerned has the following rights in relation to their data by referring to
the contact person announced by "Ramadaplazaistanbul" on our website:
a) To learn
whether his/her personal data are processed or not,
b) To request information if his personal data are processed,
c) To learn the purpose of his data processing and whether this data is used
for intended purposes,
d) To know the third parties to whom his personal data is transferred at home
or abroad,
e) To request the rectification of the incomplete or inaccurate data, if any,
f) To request his personal data to be erased or destroyed under the provisions
of the Article 7,
g) To request notification of the operations carried out in compliance with
subparagraphs (d) and (e) to third parties to whom his
personal data has been transferred,
h) To object to the processing, exclusively by automatic means, of his personal
data, which leads to an unfavorable consequence for the data subject,
i) To claim compensation in case of suffering loss due to illegal processing of
the personal data.
However, persons
do not have any rights with regard to anonymized data.
"Ramadaplazaistanbul" may share personal data with relevant
institutions and organizations for the purpose of exercising a judicial
duty or the statutory powers of the state authority pursuant to the business
and contractual relationship.
Personal data
subjects are able to exercise their rights mentioned above by consummately
completing the application form in the company's official internet address at www.ramadaplazaistanbul.com, signing the form with wet-ink signature, and sending it by registered
letter with return receipt along with photocopies of identity (only a copy
of the front face for ID). Your applications shall be concluded as soon as
possible or within 30 days at the latest after they reach our company,
according to the nature of the requests. You must submit your applications by
registered letter with return receipt. In addition, we respond only for the
matters related to you in your application and do not accept any applications
about your spouse, relative, or friend. "Ramadaplazaistanbul" may
request further information and documents from applicants.
IX. Privacy Policy
The data of
employees or other persons in "Ramadaplazaistanbul" are confidential.
No one shall be able to use, copy, reproduce, transfer to others or use these
data other than for business purposes in compliance with contract and law.
X. Transaction security
All necessary
technical and administrative measures are taken to protect personal data
collected by “Ramadaplazaistanbul,” and to prevent unauthorized access,
and to prevent our customers and prospects from being victimized. In this
context, we ensure that our software complies with the standards, and we
carefully select the third parties and adhere to the data protection policy
within the company. Safety measures are constantly being renewed and improved.
XI. Audit
"Ramadaplazaistanbul"
makes necessary internal and external audits on the protection of personal
data.
XII. Notification of Violations
When
"Ramadaplazaistanbul" is notified of any breach of personal data, it
takes immediate action to remedy the violation. It minimizes the damage of the
concerned person and compensates the damage. When personal data is obtained by
unauthorized persons from outside, it immediately notifies the Personal Data
Protection Board.
Applications for notification of violations may also be made in accordance with the procedures set forth at https://www.ramadaplazaistanbul.com/en/legal/privacy
As announced on the application form pages
at https://www.ramadaplazaistanbul.com/en/legal/privacy , all applications related to requests made under the provisions of the Law
on Personal Data Protection shall be taken into consideration when the form on
the web page is filled in, and the photocopy of the identity is attached to the
form and sent to the address specified on the form by registered letter with
return receipt.
The rights to
personal data may only be used for the data of the individual person. Requests
for the data of persons other than the one who filled out the form having been
attached the photocopy of the identity shall not be considered. Forms without a
photocopy of the applicant's identity shall not be put into the process. We
hereby submit your information that we are liable at sharing data with official
authorities if requested, even when data erasure requests are met.
For the application form: Please click on the application form link.
Contact
If you have any questions about the confidentiality agreement, please contact
us using the information at our contact page.
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